LIN123 - LINGUA INGLESE - L-18 - LT - V. Gaballo


The course is designed for learners of English who want to discover a realistic approach to communication in today's organizations. Students will learn today's most important business communication concepts in detail and within the context of how communication happens in organizations today. Company examples and situations will demonstrate how principles work in the real business world. In addition to refining core written and oral communication skills, students will learn to navigate complex relationships and use current technologies. Students will master the skills to create presentation decks, manage their online reputation, engage customers using social media, lead web meetings and conference calls, and more. With self-reflection questions throughout the course, students will develop a deeper understanding of themselves and how to communicate most effectively to reach their personal and professional goals.


Level of proficiency of the English language: Intermediate (B1 CEFR).
The course is technology-enhanced; students need to have an e-mail account and computer literacy.


This course allows students to acquire the use of the English language in corporate communication, in relation to interpersonal and intercultural contexts of use. Explicitly addressed during class time is the further development of English application skills, writing methods for various types of business documents relating to work ethic, communications, and information gathering as well as people skills; including business etiquette. In addition, students will have opportunities for analytical and problem-solving skills.


Learning will be assessed through T/F, multiple choice, gap filling and matching tests, designed to check full understanding of the key concepts explored during the course.

Adopted textbooks

- Amy Newman, Business Communication and Character, Cengage, 2022 [...]

- Jacopo D'Andria Ursoleo, Kate Gralton, Michael Lacey Freeman, Elevate! B2 Student's Book + Workbook + MyLab, Pearson, 2022

Suggested textbooks

- English Grammar in Use (Intermediate), 5th ed., 2019
- English Collocations in Use (Intermediate), 2nd ed., 2017
- Business Vocabulary in Use (Intermediate), 3rd ed., 2017

Teaching & Learning approach

Teaching and learning are organized according to ILV methodology (Information / Laboratory / Verification), which provides informative moments, followed by analysis and reconstruction workshops that allow students to turn theory into practice, and develop reflective thinking on their own learning processes and products.
A mix of the following teaching techniques will be used:
- Lectures
- Case studies
- Group work
- Individual research


This is a hybrid class, which combines in-person and online activities, interactions, assignments, and assessment. Both live and online interactions are required in this course.

Students are encouraged to use an electronic portfolio to provide evidence of learning. An e-portfolio provides a means of collecting, documenting, reflecting on, and sharing various experiences and texts (written, visual, multimedia, etc.). It would, at a minimum, be a record of the coursebook activities and projects attempted, responses to any differences between their "answers" to activities and the comments provided, and feedback and reflection on the projects carried out. But it could include any other examples of texts which students came across which they can relate, through commentary, to the theories in the textbook and which may be shared with other students. It might also contain general reflection on their responses to the coursebook and what they find most useful and interesting, or contentious. Through an e-portfolio students will create their own personal learning space for the course.


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