The access through the institutional mail credentials (matricula and password) is available to students, PhD students and postgraduates in regular position with the payment of fees.
The password is valid for 12 months, after which it is necessary to reset it from the Infostud interface, following these steps:
- Log in to Infostud with SPID/CIE *.
- Go to the section Settings -> Access data -> enter your old and new passwords -> Click on "Update password".
Once the password has been reset, it can be used immediately to access your Library Account in the Sapienza Libraries Catalogue.
After ten unsuccessful attempts, your credentials will be completely blocked. In this case you must contact your Student affaires offices.
ATTENTION: Blocking your credentials does not prevent you from accessing Infostud (if you use SPID/CIE *). In order to check if your account has been actually blocked, please download the Infostud Sapienza app on your smartphone/tablet and try to log in with your username and password. If this login also fails, please contact your Student affaires offices.
* Those who do not hold Italian citizenship and do not have SPID/CIE, can access Infostud with their enrollment number and password (to reset after the first login, if necessary).